Privacy and website data

Who operates this website

Operated by Smart Family Ltd, a claims management company authorised and regulated by the Financial Conduct Authority for regulated claims management activities. Firm reference number 921247. Company number 12188146.

Registered office: C/O Burton Varley Ltd, The Counting House, 24 Richmond Road, Bowdon, Altrincham, England WA14 2TT

No online enquiry collection

Online enquiries are not available yet. There is no public enquiry form, document upload or online referral submission. This website does not automatically send an enquiry to an insurer or legal provider.

Calling Accident Support

The call links open your device’s phone service; they do not submit a website form. If you call, ask how any information you provide will be used and retained before sharing sensitive details. This website notice does not describe call recording or the full telephone data-handling arrangements.

Website measurement

Website analytics measurement is disabled. No advertising tags are installed, and enquiry answers, names, phone numbers and email addresses are not sent as website analytics events.

The website uses hosted services to deliver its pages and web fonts. Those services receive the connection information needed to serve a request. This is separate from submitting an enquiry.

Before any referral

You should be told who will receive your details and why, and choose whether to share them. A named recipient is not permission to distribute your information to an unnamed group of providers.

Privacy questions

Contact Smart Family Ltd using the number below if you have a question about information handling. Online collection will not be made available until the required privacy information and consent wording have been approved.