Guides

Plain guides on gathering information after a road accident, how an enquiry is reviewed, and the difference between vehicle damage and injury enquiries.

General information, not advice about your situation. Check the official sources for current guidance.

• What information to gather after a road accident

  A short checklist of the details that make any later conversation — with an insurer or a solicitor — far easier.

• How an accident enquiry is reviewed

  What someone looks at when they read an enquiry, and what they cannot tell from it.

• Understanding vehicle and injury enquiry routes

  Damage to a vehicle and harm to a person are handled differently. This explains the split in plain terms.

Find more information by accident type, insurer context and practical question in accident help.